Frequently Asked Questions
Everything you need to know about shopping at JUICESTORE.
How long does international shipping take?
Standard international shipping typically takes 7-14 business days. Express options are available at checkout for faster delivery within 3-5 business days.
What is your return policy for limited release items?
Limited release items and collaboration pieces are generally final sale. For standard collection items, we accept returns within 14 days of delivery provided items are in original, unworn condition with tags attached.
Are the products sold on JUICESTORE authentic?
Yes, JUICESTORE is an authorized retailer for every brand we carry. We guarantee 100% authenticity on all sneakers, apparel, and lifestyle accessories.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. Localized payment options may also be available depending on your region.
How can I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email containing a unique tracking number and a link to the carrier's website.
Do I have to pay import duties and taxes?
Orders may be subject to import duties and taxes once the shipment reaches your country. These charges are the responsibility of the recipient and are not included in the checkout total.